Canada Life

February 13, 2024
PSAC has been notified of a cybersecurity incident on MSH International’s systems, the international insurer for Canada Life that manages the Public Service Health Care Plan for federal public service workers.   We are closely monitoring the situation, and expect the federal government to follow up with our union and members about the full scope of the incident and take all necessary measures to protect members’ privacy and security. 
December 8, 2023
The government of Canada’s decision to transition to Canada Life to provide health insurance benefits for more than 1.7 million current and former federal public service workers and their dependents has caused frustrating challenges and delays for plan members. We’re highlighting some of the ongoing issues that members are facing as we continue to pressure the government, urge members to take action for the government to resolve issues with Canada Life, and wait for the outcome of the OGGO committee meeting that happened this week. 
November 22, 2023
PSAC is organizing rallies across the country calling on the federal government to resolve issues with Canada Life Insurance for federal public service workers, retirees and their families. 
November 10, 2023
The government of Canada’s decision to transition to Canada Life to provide health insurance benefits for more than 1.7 million current and former federal public service workers and their dependents has caused frustrating challenges and delays for plan members. We’re highlighting some of the ongoing issues that members are facing as we continue to pressure the government and urge members to take action for the government to resolve issues with Canada Life.
November 3, 2023
The government of Canada’s decision to transition to Canada Life to provide health insurance benefits for more than 1.7 million current and former federal public service workers and their dependents has caused frustrating challenges and delays for plan members. We’re highlighting some of the ongoing issues that members are facing as we continue to pressure the government and urge members to take action for the government to resolve issues with Canada Life.
October 27, 2023
A parliamentary committee has now been tasked with investigating the mounting issues with the health care plan for federal public service workers following the botched transition to Canada Life in July.  
September 28, 2023
Did PSAC negotiate this change to move to Canada Life? This change was initiated and operationalized by the employer and was not part of PSAC and other unions’ negotiations on a new health care plan. It also does not impact the improvements PSAC secured.   
August 29, 2023
Earlier this year, PSAC announced that we successfully negotiated key improvements to the Public Service Health Care Plan (PSHCP) for federal public service workers, and the new plan came into effect on July 1, 2023.