In 2020, PSAC negotiated Phoenix general damages for approximately 165,000 PSAC members to compensate for the stress, aggravation and pain and suffering they endured because of the broken pay system.
We are in the second year of the government’s aggressive and heavy-handed plan to recover overpayments caused by Phoenix.
Thousands of retired and former PSAC members are eligible for up to $2,500 in Phoenix general damages but may not know they can make a claim.
PSAC has filed policy grievances against Treasury Board, Parks Canada and the Canadian Food Inspection Agency for their heavy-handed mismanagement of the Phoenix overpayment process.
The rushed Phoenix overpayment recovery plan launched earlier this year by the employer is already producing major errors and misleading information. Some overpayment recovery letters sent by the Public Services and Procurement Canada (PSPC) Pay Centre contain amounts that the employer has no legal recourse to recover as they are outside of the six-year limitation period.
In the fall of 2021, the Public Service Pay Centre launched the recovery process for Phoenix overpayments for thousands of PSAC members they believe were overpaid by the Phoenix pay system in 2016.
After years of hard work, Sue Genereux earned her dream job — a coveted investigator position with the Transportation Safety Board. But more than two years of consistent Phoenix pay issues made the PSAC-UCTE member anxious and unsure if she could reliably support her family.
PSAC is encouraging members to fight for Phoenix general damages compensation to be tax-free by filing individual tax appeals to the Canada Revenue Agency this tax season.
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