Phoenix

Phoenix News

Updates

May
29

29
May

Phoenix: Have you received an overpayment letter? Here’s what to know before you respond [1]

If you’ve received a letter from your department asking you to repay a Phoenix overpayment — especially one from years ago — you’re not alone. Thousands of PSAC members have been asked to pay back alleged overpayments, some dating back nearly a decade.

March
4

4
March

DeSousa: 9 years of Phoenix, the payroll disaster that's burning workers [2]

The following op-ed by Sharon DeSousa, PSAC National President, was published in the Ottawa Citizen and other Postmedia papers.

February
27

27
February

Government downplays Phoenix pay system failures while workers continue to suffer nine years later [3]

As the Phoenix pay system marks its ninth anniversary, PSAC continues to call for compensation for tens of thousands of federal public service workers still being impacted by pay problems.

February
13

13
February

PSAC members raise concerns with Phoenix pay system replacement [4]

PSAC members are already raising red flags about Dayforce, the expected pay system to replace Phoenix that’s being tested during a cross-country roadshow and virtual sessions for federal public service workers.

February
6

6
February

Phoenix failures persist as government announce they failed to meet targets — again [5]

The federal government has once again fallen short in addressing the ongoing Phoenix pay system disaster. On January 23, the government announced they won’t meet their target to eliminate the backlog of Phoenix cases, as only 27 per cent of the overall target has been achieved.

December
20

20
December

Phoenix replacement Dayforce is being tested, and we need your feedback [6]

Public Services and Procurement Canada is currently testing Dayforce as a potential replacement for the Phoenix pay system through a series of User Awareness Sessions and the National Lobby Roadshow. These events are designed to give workers a chance to explore the platform, but PSAC has concerns about whether the results of these sessions will genuinely reflect members’ experiences.

June
24

24
June

Navigating the Phoenix adjudication process under the 2020 damages agreement [7]

Starting June 24, a new adjudication process is available for both current and former Treasury Board employees affected by the 2020 Phoenix pay system damages agreement. This process was negotiated by PSAC and is designed to resolve disputes quickly and efficiently if your claim for severe impacts has been denied.

March
1

1
March

State of Phoenix: eight years of the pay debacle [8]

This week marks yet another unfortunate milestone in the history of a pay system that continues to harm hundreds of thousands of federal public service workers. From an overwhelming backlog in pay transactions to compromised opportunities for career advancement and delayed retirement plans, this pay system continues to take a heavy toll on our members.

February
29

29
February

UPDATED: Taxability of Phoenix damages – victory for members across the country [9]

Retired and former PSAC members: If you are a retired or former PSAC member and received your Phoenix general damages payment in 2022 or

February
27

27
February

Largest federal public sector unions call for ongoing Phoenix damages on 8th anniversary [10]

Unions representing more than 260,000 federal public sector workers are calling on the government to negotiate ongoing damages for workers who continue to be impacted by the Phoenix pay system disaster.

October
30

30
October

PSAC files policy grievances over Phoenix overpayments recovery [11]

PSAC has filed policy grievances challenging the government’s unilateral recovery of Phoenix overpayments without notice on behalf of PSAC members working for Treasury Board, the Canadian Food Inspection Agency and Parks Canada.

July
11

11
July

Public Service Employee Survey: Phoenix debacle drags on, remote work still top of mind [12]

The results of the 2022 Public Service Employee Survey show that – even seven years on – the effects of the Phoenix pay disaster still impact a significant number of federal public service workers.

April
6

6
April

Update: Phoenix damages taxability and deadline to object [13]

In 2020, PSAC negotiated Phoenix general damages for approximately 165,000 PSAC members to compensate for the stress, aggravation and pain and suffering they endured because of the broken pay system.

March
1

1
March

Seven years and counting: the Phoenix pay disaster still impacting workers today [14]

We are marking yet another bleak anniversary – the seventh year of the Phoenix pay disaster.

February
28

28
February

Seven years of Phoenix pay issues add insult to injury for federal workers fighting for decent wages [15]

By Chris Aylward, National President, Public Service Alliance of Canada