Important information: health benefits during the strike

The employer has indicated that benefits will be suspended during strike action.  

PSAC has secured alternate benefit coverage for striking members through OJTBF and Beneva (SSQ Insurance), including life insurance ($10,000) and health care for members and eligible dependents. The full schedule and description of benefits is available here

Please read this important information about how to ensure your benefits coverage continues during the strike.  

Enrollment Form 

Members can enroll in the benefit plan starting on the first day of strike action. Regional offices will have application forms available at the picket locations. 

Complete the enrollment form as indicated below and return to OJTBF at 

OJTBF – Strike Benefits 
505 Consumers Road, Suite 511 
Toronto, ON M2J 4V8 

Personal Information: Please provide your contact information including a telephone number where we can reach you should we have any questions about your enrolment or claim. 

Coverage Requirement: Indicate your coverage requirement; coverage for yourself only, or coverage for yourself, your spouse and/or your child(ren).  

If you selected coverage for your spouse and/or children, list all your eligible dependents. Include over age children (from age 21 up to the 25th birthday) who are regularly attending school full-time and solely dependent on you for support. You must provide proof of full-time enrolment, i.e., school ID and copy of Invoice for Tuition Fee.  

Beneficiary: Designate a beneficiary for the life insurance proceeds of your coverage. Provide the beneficiary’s surname, given name and indicate their relationship to you (i.e. daughter, spouse, etc.).   

Note: if this section is left blank or unsigned when returned to SSQ, your beneficiary is deemed your ESTATE.  

Signature (REQUIRED): Sign and date that statements you have made are true in the Authorization section.  

To be eligible for strike benefits, you must complete and send this enrolment form to OJTBF. 

Claims Submission 

If you incur claims during the strike, you must pay the provider out-of-pocket, attach original receipts to the Health Insurance Claim form and mail it to the address shown below:  

SSQ, Life Insurance Company Inc. 
Attention: Health Claims  
110 Sheppard Ave E, Suite 500  
Toronto, ON M2N 6Y8 
Alternatively, you may send your Health Insurance Claim form and receipts via email to All claims for expenses incurred during the strike must be sent to SSQ no later than 2 months after the last day of the strike. 

Please note: claims can not be submitted electronically by the provider – they must be submitted as described above. Keep a copy of your claim form and all submitted receipts for your records. Claims will be processed within 10 business days of receipt. 

Health claims may be submitted as soon as the enrollment form has been mailed. 

To check the status of submitted claims, please contact SSQ’s Customer Service Department toll free at 1-888-651-8181. If prompted to provide a certificate number on your first claim, please provide the customer service representative with 999 9999, as a certificate number specific to you will only be assigned at the time that your first claim is processed.  

If you have questions or need more information, please reach out to your regional office.



January 12, 2024