Working Alone

What is working alone? 

Many workers are placed at risk because they are required to work alone. 

PSAC defines working alone to mean working at a worksite for any period of time as the only worker, where assistance is not readily available in the event of injury, ill health or emergency. 

When working alone, a worker has no ability to call for help if incapacitated by an unexpected incident or emergency. When working alone, competent supervision and guidance is not present to ensure that appropriate controls are in place and safe procedures are followed. 

Many PSAC members are put at risk because employers have no policy or procedures that recognize and resolve the problem of working alone. This is unacceptable.

Why is working alone hazardous? 

Many jobs require two people to be done safely. When a worker is alone in jobs where exposure to a serious hazard is part of the working conditions, there is a greater chance of serious injury. A worker who has been seriously injured while working alonealso may not be able to get immediate help or assistance and as a result, may suffer further injury or death. 

Hazards that place the worker at riskinclude:


Vehicle accidents 



Face-to-face contact with clients

Mechanical hazards

Exposure to extreme heat or cold 

Working nights 

Using pesticides 

Lifting heavy objects 

Compliance/enforcement duties


What are the legal requirements?

Employers are legally obligated to provide a healthy and safe workplace. Though the federal jurisdiction (along with Ontario and Nova Scotia) doesn’t have specific legislation, government policies and procedures are widely understood to include working alone as a potential hazard under the general duty clause. 

However, in many other jurisdictions – including Alberta, British Columbia, Manitoba, New Brunswick, Quebec, Saskatchewan, Newfoundland and Labrador, and Prince Edward Island – specific legislation exists in the occupational health and safety acts that deals with working alone. 

What can you do with your joint health and safety committee about working alone? 


The first step is to identify tasks that require workers to work alone. It is preferable to the employer’s buy-in and cooperation employer. However if the employer does not give its support, locals should help identify tasks, as well as hazards or potential problems.


Recommendations can include: 

a) Developing or re-examining employer policies regarding working alone. The policy should list all tasks with inherent dangers that should never be done alone and ensure sufficient staff are available to enforce thispolicy. The policy should also instruct members not to attempt to perform work identified as hazardous without the assistance of a second person. 

b) Developing written procedures covering dangerous work situations should include: 

  • What to do in an emergency 
  • How to get help 
  • Reporting accidents or near misses 
  • Using alarms and communication equipment 
  • Responsibilities of supervisors. 

c) Establishing a check-in procedure. 

The procedure could be an email at the start and finish of each day. However, in higher risk occupations, much more frequent check-ins should be required.  The interval between check-ins is based on the risk involved in doing the work.

A written procedure must state that the length (?) of time between checks and check-ins will be documented. The length of (?) time between check-ins must be determined by the supervisor and the employee, in consultation with the local joint health and safety committee. At a very minimum, this schedule would include contact at the start and end of the business day.

Written procedures must also include the steps to be taken if a check-in/out is missed. 


Education and training requirements should be included in the Working Alone Policy, but putting the pen to paper isn’t sufficient.  The JHSC or policy committee should ensure that the employer is also providing the required education and training so that all workers fully understand the policy and procedures. The education and training must also ensure workers are fully trained to recognize and deal with the hazards they face in their work. Training must be offered to all new employees Updates to training must be provided for all workers on a regular basis, and reports on all training activities should be brought to the attention of the policy committee at the very least on an annual basis.  

November 22, 2023