Marie Lemay met en lumière que l'AFPC a aidé à déceler les prob entourant Phénix. Coup de main aussi pr recruter + de conseillers à la paye

@psacnat they don't have to look far. Where are those fully trained, experienced advisors?

@CBCKatie @psacnat So, JohnDoe calls. How do you verify he is GVT employee??? You need personal record identifier PRI (confidential)!

@psacnat Weren't 2000 let go because of Phoenix and centralization? Or am I mistaken?

@psacnat just called them & I had to go on faith that it is trusted source. They have no access to system & take your PRI, email, etc.

@psacnat Its so frustrating! Just don't know what to do anymore.

@psacnat I called there yesterday, lady told me to use the feedback form on website. Did that. Got email today saying to call pay centre??

@JPTasker @psacnat I owe over $12 thousand overpayment because I couldn't reach anyone by phone or email over past 5 mos to try to rectify!

@psacnat funny they were able to delay implementing Phoenix for DND members pays but not for civilian.