Grievance and Adjudication Officer – Classification

$104,256 - $117,344 plus $1,585.14 Bilingual Bonus
Employment type: 
Ottawa Headquarters
Closing Date: 
Wed, 01 Dec 2021 15:30 EST
English requirements: 
French requirements: 
Search area: 
Employees of PSAC, Components, and PSAC Holdings Ltd
Members giving PSAC membership number
General public
Competition Number: 


Representation and Legal Services Branch


Unifor 2025
Band 12
Purpose of position: 

Under the direction of the Coordinator Representation Section the Grievance and Adjudication Officer/Classification is responsible for:

  • representing the PSAC and/or members before various boards or administrative tribunals (PSLREB etc.) and arbitrators appointed under the collective agreement as well as through mediation or similar processes, primarily on matters relating to classification;
  • providing advice and guidance to Component and PSAC officers in the interpretation and application of federal labour and human rights legislation, or of provincial and territorial labour and human rights legislation and the associated regulations, as they relate to classification;
  • providing advice, guidance and assistance in the preparation and presentation of classification, job description and related grievances and the gathering of related evidence;
  • analyzing cases unresolved at the final level of the grievance process with a view to proceeding to adjudication or arbitration;
  • researching and preparing grievance cases to be presented at adjudication/arbitration and acts as advocate for the grievor;
  • negotiating grievance settlements with various employers to obviate the need for a formal hearing;
  • reviewing arbitration or adjudication decisions with a view to proceeding to the Federal Court or other judicial bodies on questions of law or jurisdiction;
  • assisting in the preparation of training and developing courses and participating in or conducts seminars, workshops or formal courses on classification;
  • preparing articles or bulletins on the subject of grievances and arbitration/adjudication of classification grievances for the information and education of the membership;
  • performing other Branch functions, including representation at adjudication on matters other than classification, as required.

Knowledge and experience:

  • Significant experience with classification procedures and policies;
  • Knowledge and experience in the field of labour relations with progressive responsibility in the application of labour law in the interpreting of collective agreements and legal texts and in making representation before classification appeal committees, administrative tribunals and other adjudicators;
  • Knowledge of acts and regulations, policies and practices which govern the employer-employee relationship;
  • A thorough knowledge and understanding of the practices and principles of the labour movement.


  • Ability to research case law, interview witnesses from various backgrounds and the ability to impart to others the meaning and effect of the language and construction of statutes, regulations and collective agreements and to argue cases before administrative tribunals;
  • Ability to plan, organize and co-ordinate the preparation of various cases in a dynamic and changing work environment that requires critical analytical and logical thinking to provide solutions to problems;
  • Ability to innovate and take the initiative in the process of grievance resolution;
  • Second language skills as per the Common European Framework of Reference for Languages (CEFR) level indicated above.
  • Ability to work independently with a minimum of supervision.

Personal Suitability:

  • Ability to understand, influence and serve the membership of a union and an understanding and commitment to trade union and equity principles and social activism.

A detailed job description is available at:

The PSAC is committed to employment equity and is actively seeking to ensure a representative workforce. We encourage applications from members of equity seeking groups.