Contact us

Behind every pay problem is a PSAC member at their wits’ end after going weeks, months and even years without their employer fixing their pay issues. PSAC has a dedicated Phoenix team that supports hundreds of members every month who are affected by the Phoenix pay disaster.

So far, PSAC has helped more than 10,000 current and former members fix their Phoenix issues, whether with missing pay, overpayments, pension, health care benefits or a host of other issues.

When members reach out to our Phoenix team, we get the ball rolling, and we get results. Our Phoenix team will escalate cases, usually within 24 to 48 hours, and make sure workers get back what they’re owed.

Our Phoenix team is proud of the support we provide to members, and we stay in touch with them until their pay issues are finally resolved and they get all the money owed to them.

If you have questions or need support with a Phoenix issue, please contact PSAC’s Phoenix team for help:

  • Go to the Contact us section of our website
  • In the “what is your inquiry about?” drop down menu, select one of the Phoenix options that is relevant to your issue:
    • Phoenix – Overpayments
    • Phoenix – Damages taxability
    • Phoenix – Appeal a severe impact claim
    • Phoenix – Pay issue
    • Phoenix – Damages for retired and former employees

One of our dedicated Phoenix team members will follow up with you shortly, typically within 24 to 48 hours.


March 7, 2023