Education/Experience:

• Successful completion of administrative and/or secretarial training, plus experience providing administrative support and/or secretarial duties in a union or similar environment, or an equivalent level of experience and education normally acquired through several years of experience in providing administrative or secretarial services relevant to the duties of the position.

   

Knowledge:

• Proficiency in the use of a personal computer, including ability to use MS Word and Excel, Outlook, Skype for Business Powerpoint and Internet Explorer in a Windows environment.
• Broad knowledge of IT equipment, applications and technologies is a definite asset.

   

Abilities:

• Second language skills as per the Common European Framework of Reference for Languages (CEFR) level indicated above.
• Very good verbal skills and etiquette are required to converse knowledgeably and tactfully on a variety of technical (basic) and non-technical subjects with staff within the IT Section and technology consultants and suppliers outside of the organization;
• Proven track record of taking responsibility and ownership surrounding work activities, and ability to demonstrate good time management and organizing skills;
• Very good information management skills in organizing, storing, filing and managing electronic and paper-based files and records;
• Very good skills and attention to details in consolidating contracts, invoices, packing slips, quotes and credit card statements for all IT related expenditures;
• Ability to work independently and cooperatively with others in a team environment;
• Ability to work occasionally under strict deadlines;
• Ability to determine priorities with minimum supervision.

   

Personal Suitability:

• Commitment to trade union and equity principles;
• Commitment to continuous improvement of work quality and working methods;
• Willingness to provide a good customer service.