Education/Experience:

• Post-secondary degree in Information Science or a related field.
• At least 3 years experience in the field of information architecture and/or information management; 
• Experience in planning, developing and/or maintaining an EDRMS.  

Knowledge:

• Extensive knowledge and understanding of records and information management principles, retention schedules, legal requirements, practices and applications;
• Advanced knowledge of the science and methodology related to Electronic Document and Records Management Systems (EDRMS) and their implementation;
• Advanced knowledge of Sharepoint, and more specifically the functionalities related to RIM:  libraries, document sets, content types, term store, lists, security permissions, searches, etc.

Abilities:

• Understanding of the complexities and challenges in the design and management of an EDRMS in a multilingual environment;
• Excellent project management, problem-solving, organizational and analytical skills;
• Demonstrated ability to motivate organizational resources towards a technical project involving organizational change;
• Demonstrated ability to provide comprehensive and technically sound advice to stakeholders, end users, and technical support staff in specific technical and EDRMS application and process areas;
• Ability to apply and implement relevant new information management technologies and applications;
• Ability to identify legal requirements and to interpret policies in the area of the protection of personal information;
• Demonstrated ability to deliver comprehensive training sessions to a diverse user community
• Ability to effectively schedule tasks and assignments, deal with competing priorities and remain effective during pressure situations;
• Ability to accept responsibility and work effectively without close supervision in a methodical and efficient manner, and cooperatively with others in a team;
• Demonstrated problem solving, consultative, persuasive and conflict resolution skills to provide sound direction and advice on complex technology and processes issues to all levels of users.;
• Ability to demonstrate good client service;
• Second language skills as per the Common European Framework of Reference for Languages (CEFR) level indicated above.

Personal suitability:

• Commitment to trade union and equity principles;
• Excellent judgment;
• Commitment to continuous quality / process improvement;
• Understanding of the sensitive political and social issues.

A detailed job description is available at: psacunion.ca/jobs-psac or on the attached document.