Co-workers need to understand what the duty to accommodate is and why it is valuable for the whole workplace. It is not helpful if other workers feel that a co-worker is receiving “special treatment”. The duty to accommodate must be approached in a problem-solving way , involving everyone who will be affected, at least through education. But it is important to remember that others may not be entitled to know about specific workers’ disabilities due to confidentiality and privacy issues.
As well, accommodation may involve professionals to assess the workplace, the job in question or the worker requiring accommodation.