Education/Experience:

• Bachelor degree in Computer Science or a relevant discipline or a combination of education and technical experience in computer field with Microsoft Certified Solution Associate (MCSA), Microsoft Certified Solution Expert (MCSE) certification or in process.
• Minimum six years extensive working experience administering and supporting Microsoft Windows servers and directory services in a large enterprise network environment.
• In-depth working experience managing and supporting VMware virtual environments.
• In-depth working experience working with networking equipment and network management tools.
• In-depth working experience in network analysis, problem troubleshooting and resolution.
• Working experience setting up and administering VLANs and VPNs is a definite asset.
• Working experience administering backup and restore processes using Symantec Backup Exec is a definite asset.
• Working experience managing virus protection at the enterprise level using Symantec Anti-virus software is a definite asset.

Knowledge:

• Windows Network administration or engineering knowledge is required and must be proven by way of certification or adequate proof of testing.

• In-depth working knowledge of network protocols and connectivity technologies.
• In-depth working knowledge of NAS and SANs. Working knowledge of NetApp SAN is a definite asset.
• In-depth knowledge of Microsoft Windows desktop operating systems and Microsoft Office.
• ITIL Awareness is an asset, in particular change and incident management processes.
• Strong knowledge and experience with PC and Server hardware configurations and SCSI and RAID technologies is an asset.
• Linux Administration knowledge is an asset.

Abilities:

• Excellent written and verbal communication skills in English and/or French including commitment to maintaining systems documentation.
• Ability to demonstrate excellent client service through commitment to customer / client satisfaction.
• Ability to conduct scientific information gathering, analysis of facts, and create action plans to resolve complex problems.
• Ability to analyze, assess and provide recommendations on various informatics related proposals.
• Ability to learn quickly and remain current on emerging information technology trends.

Personal Suitabilities:

• Commitment to continuous quality and process improvement.
• Commitment of trade union and equity principles.
• Subject to operational requirements, this position may be required to work regular late hour shifts that end between 6:00 p.m. and 8:00 p.m.         

A detailed job description is available on our website: http://psacunion.ca/jobs-psac or on the attached document