Phoenix Tool Kit

Help for PSAC members with Phoenix-related problems and questions

  • Departments have flexibility to issue emergency pay to employees affected by Phoenix

  • Submit a claim for out-of-pocket expenses related to Phoenix pay issues [Government of Canada, Pay, pension and benefits website]

  • On February 22, the federal government provided an update on the Phoenix pay system. To ensure that public service workers receive the correct information, they encouraged all workers impacted by Phoenix to wait until February 28 to print their tax slips.

  • It’s been a year. Fix Phoenix. Tell Prime Minister Justin Trudeau to fix Phoenix and learn from the mistakes that led to this debacle

  • Questions and answers about the Phoenix pay system

  • We want you to know that PSAC has been doing everything in its power to ensure that the pay system is fixed so you get paid correctly and on-time.

  • A process is in place to avoid potential income tax implications, including situations involving outstanding salary owed to employees, overpayments and emergency salary advances.

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