Canada Revenue Agency

There are over 25,000 members in this bargaining unit, the second largest unit at the PSAC. Our members review and process tax returns, provide tax information services for the public, and intake the billions of dollars of government revenue collected by the CRA. They also run the offices, maintain the equipment and buildings, and carry out the administrative work of the CRA. The unit falls under the Public Service Labour Relations Act.


  • Over 3000 positions eliminated – many of which affect you!


Program Delivery and Administrative Services


September 2012

Collective agreement


March 7, 2014

Employer submits application to Public Service Labour Relations Board for establishment of a Public Interest Commission

February 28, 2014

Mediation broke down February 27 as the government and CRA refused to address critical issues 

February 27, 2014

We’ve been in bargaining since September 2012.  We’ve met with CRA for a total of   over 40 days of negotiations.  We spent 6 days in mediation.  We are committed to negotiations, but we remain in dispute in a number of key areas.

January 25, 2014

While key issues remain unresolved, talks prove constructive – parties agree to reconvene in Ottawa next month to continue mediation.

January 21, 2014

In an effort to make progress in negotiations, PSAC and CRA agreed in November to reconvene talks with the assistance of a federal mediator from the Public Service Labour Relations Board (PSLRB)

December 21, 2013

On December 18th, we received official confirmation from the Public Service Labour Relations Board that mediation will take place January 21- 23

November 26, 2013

In an effort to make progress, the parties have agreed to reconvene talks with the assistance of a federal mediator of the Public Service Labour Relations Board.

October 31, 2013

While there was considerable discussion and evening negotiations, the discussions did not lead to an agreement. We remain far apart

September 16, 2013

Our proposals would ensure fair annual increases and appropriate compensation for employees in acting assignments

July 29, 2013

Changes jointly agreed to after the last round of bargaining rejected by employer at bargaining table

Bargaining objectives