Administrative Assistant, IT/IM Section

$57,802 - $65,054 plus $1,486.43 bilingual bonus
Employment type: 
Ottawa Headquarters
Closing Date: 
Tue, 11 Dec 2018 15:30 EST
English requirements: 
French requirements: 
Search area: 
Employees of PSAC, Components, and PSAC Holdings Ltd
Members giving PSAC membership number
General public
Competition Number: 
Human Resources &Organizational Development
Band 6
Purpose of position: 

Under the direction of the Information Technology and Information Management Coordinator, and as a member of the IT/IM Section, the Administrative Assistant is responsible for providing administrative services to support the operations of the IT/IM Coordinator and other members of the Information Technology and Information Management Section.



  • Successful completion of administrative and/or secretarial training, plus experience providing administrative support and/or secretarial duties in a union or similar environment, or an equivalent level of experience and education normally acquired through several years of experience in providing administrative or secretarial services relevant to the duties of the position.


  • Proficiency in the use of a personal computer, including ability to use MS Word and Excel, Outlook, Skype for Business Powerpoint and Internet Explorer in a Windows environment.
  • Proficiency in spelling, vocabulary and in the application and usage of French and English grammar. Broad knowledge of IT equipment, applications and technologies is a definite asset.



  • Ability to communicate orally and in writing in English and French;
  • Very good verbal skills and etiquette are required to converse knowledgeably and tactfully on a variety of technical (basic) and non-technical subjects with staff within the IT Section and technology consultants and suppliers outside of the organization;
  • Proven track record of taking responsibility and ownership surrounding work activities, and ability to demonstrate good time management and organizing skills;
  • Very good information management skills in organizing, storing, filing and managing electronic and paper-based files and records;
  • Very good skills and attention to details in consolidating contracts, invoices, packing slips, quotes and credit card statements for all IT related expenditures;
  • Ability to work independently and cooperatively with others in a team environment;
  • Ability to work occasionally under strict deadlines;
  • Ability to determine priorities with minimum supervision.

Personal Suitabilities:

  • Commitment to trade union and equity principles;
  • Commitment to continuous improvement of work quality and working methods;
  • Willingness to provide a good customer service.

A detailed job description is available on our website: or on the attached document

The PSAC is committed to employment equity and is actively seeking to ensure a representative workforce. We encourage applications from members of equity seeking groups.