Phoenix: New training must be accessible to all employees

After almost two years after launching the disastrous Phoenix pay system, the government has finally rolled out basic training for all employees.

“This is the kind of training that should be provided before rolling out a new pay system, not two years after the fact,” said PSAC National President Robyn Benson. “Now that it is finally available, the employer must act to ensure all employees are given the time and resources to do the training.”

PSAC reminds our members that they are entitled to take the training during their work hours.

“While this comes two years too late, we nevertheless encourage all of our members to take the training,” said Benson. “But, the employer must ensure all employees timely access to the training and that they are given sufficient time to complete the training at work.”

Important information for everyone paid by Phoenix

Whatever your position, occupational group or employment status (for example, indeterminate, term or student), if you are paid through Phoenix, this training is for you.

These courses are intended to explain:

  • how human resources information that affects your pay (such as your work schedule, leave and overtime) is fed into Phoenix
  • how to ensure you enter the correct information into the system  

Courses will be tailored for employees, managers, human resources staff, and compensation advisors.

The initial courses will be web-based and are available through GCpedia, on the government’s intranet. Additional courses will be delivered in person.

More information

All employees should be receiving a message with information about the training, including links to the online courses. Treasury Board has prepared a Frequently Asked Questions document with additional information.

If you have trouble gaining access to this training, or if you are not being given sufficient time during work hours to complete the training, please contact your local PSAC representative.

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November 6, 2017
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