Published on Public Service Alliance of Canada (https://psacunion.ca)

Home > Campaigns > Phoenix Pay System

Phoenix

Banner reading "Burnt by Phoenix"

Phoenix

ABOUT THE PHOENIX PAY DISASTER

In June 2011, the Harper government contracted IBM to develop a new payroll system for the federal government. By the time the project was passed onto Justin Trudeau’s Liberal government, it was already clear Phoenix was plagued with problems. Despite PSAC and other unions sounding the alarm, Trudeau's government went ahead and launched the pay system in 2016.

Since then, over 200,000 federal public service workers and their families have been impacted by Phoenix. Some have not been paid properly, others have gone unpaid for months at a time. Many have experienced debt, loss, bankruptcy—even homelessness. It’s not right, and it’s still going on.

As work to stabilize Phoenix continues, PSAC members are still suffering its fallout. Endless payroll problems place a heavy burden on families. Because of Phoenix, many workers have endured the pain of being unable to provide for their loved ones. Our job is to support our members and to get them the help they need.

FAQ: Phoenix damages compensation [1]

Frequently asked questions related to the Phoenix settlement
Read More [2]
Woman looking at her phone with worried expression.

Get Help [1]

Have you been impacted by Phoenix? Here are the most frequently asked questions.
Read More [3]

Phoenix 6th anniversary [1]

PSAC calls for urgent action, ongoing compensation
Read More [4]

Updates

  • Phoenix [5]
    April 13, 2022

    UPDATE: Have you received a Phoenix overpayment letter? Here’s what you need to know

    UPDATE: Have you received a Phoenix overpayment letter? Here’s what you need to know [5]
  • [6]
    March 11, 2022

    Behind the pay problems: 'It feels like there’s a sword hanging over my head’ 

    Behind the pay problems: 'It feels like there’s a sword hanging over my head’  [6]
  • Phoenix [7]
    March 4, 2022

    Phoenix: We’ve helped more than 10,000 members and counting

    Phoenix: We’ve helped more than 10,000 members and counting [7]
  • [8]
    March 4, 2022

    Behind the pay problems: Non-stop Phoenix issues forced former member to quit her dream job 

    Behind the pay problems: Non-stop Phoenix issues forced former member to quit her dream job  [8]
  • Phoenix [9]
    March 1, 2022

    PSAC members urged to file individual tax appeals for Phoenix damages

    PSAC members urged to file individual tax appeals for Phoenix damages [9]
  • Phoenix [10]
    February 24, 2022

    Phoenix 6th anniversary: PSAC calls for urgent action, ongoing compensation

    Phoenix 6th anniversary: PSAC calls for urgent action, ongoing compensation [10]

Read more [11]


Source URL: https://psacunion.ca/phoenix

Links
[1] https://psacunion.ca/
[2] https://psacunion.ca/faq-phoenix-damages-compensation
[3] https://psacunion.ca/phoenix-help
[4] https://psacunion.ca/phoenix-6
[5] https://psacunion.ca/phoenix-overpayment-letter-update
[6] https://psacunion.ca/behind-pay-problems-it-feels-theres-sword-hanging
[7] https://psacunion.ca/phoenix-10000-members-and-counting
[8] https://psacunion.ca/behind-pay-problems-non-stop-phoenix-issues-forced
[9] https://psacunion.ca/psac-members-urge-to-file-individual-tax-appeals
[10] https://psacunion.ca/psac-calls-for-urgent%20action-ongoing-compensation
[11] https://psacunion.ca/phoenix-news