Fix Phoenix

Burnt by Phoenix

Thousands of public service workers have experienced pay problems because of Phoenix. If you are one of them you will find important information on this page that is updated regularly, answers to frequently asked questions, and important links, including the compensation form.

If you cannot find what you are looking for, please email info@psac-afpc.com for further assistance.

PSAC’s top priority is doing everything in our power to ensure the pay system is fixed so public service employees get paid correctly and on time. We are continuing to advocate for the necessary supports our members need until Phoenix is fixed.

PSAC is taking action

We want you to know that our union is doing everything in its power to ensure the new pay system is fixed so you get paid on time

We want you to know that our union is doing everything in its power to ensure the new pay system is fixed so you get paid on time.

Phoenix Toolkit

Phoenix Toolkit

Help for PSAC members with Phoenix-related problems and questions

Emergency pay

Envelope with letter going into it

Email your manager to request emergency pay for disability, maternity, and parental leave

Phoenix: Questions and answers

Phoenix: Questions and answers

What should I do? How long will it take?

Membership in Good Standing

Membership in good standing - Phoenix problems

Due to a Phoenix pay system problem, members who ought to be in good standing have been rendered not in good standing because their dues have abruptly stopped.

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Updates

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