2.4 Travel problems and complaints

2.4.1 All problems and complaints should be fully documented in writing and sent by email to the PSAC Convention, Conferences and Project Officer at FelixG@psac-afpc.com.

To assist the PSAC and the Travel Agent in responding to queries, the following information should be included:

  • Date of reservation and name of PSAC contact who made reservation
  • Name of travel agent who made reservation
  • Travel Agent Itinerary
  • Clearly outline the details of the situation
  • Ask for a response in writing
August 12, 2016