Enquiries Clerk

Salary: 
$43,645 - $49,120, plus $1,421.50 Bilingual Allowance (Expired Salary)
Employment type: 
Indeterminate
Location: 
Ottawa Headquarters
Closing Date: 
Fri, 09 Dec 2016 15:30 EST
English requirements: 
Comprehension
Spoken
Written
French requirements: 
Comprehension
Spoken
Written
Search area: 
Employees of PSAC, Components, and PSAC Holdings Ltd
Members giving PSAC membership number
General public
Competition Number: 
3000-0002A-016

Branch/Section

DO NOT USE Membership Programs Branch

Group

AEU 2
Classification: 
Band 4
Purpose of position: 

The position is responsible for providing telephone reception service and responding to email enquiries for the Public Service Alliance of Canada (PSAC).

Qualifications: 

Knowledge:

  • Knowledge of general office procedures such as keyboarding, transcription, telephone etiquette.
  • Knowledge of the methods and procedures used to operate office equipment, such as a fax, photocopier, telephone answering equipment for carrying out daily reception, telecommunication and general office functions.
  • Knowledge of the political and operational structure of the PSAC.

Abilities:

  • Proficiency in the use of a variety of computer software, such as the Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook) as well as the Internet.
  • Ability to communicate effectively, both orally and in writing, in French and English.
  • Ability to organize, multi-task and prioritize.

Personal suitability:

  • Candidates are expected to demonstrate their commitment to union principles and social justice.

The PSAC is committed to employment equity and is actively seeking to ensure a representative workforce. We encourage applications from members of equity seeking groups.