Database and Application Support Analyst

$72,725 - $81,850 plus $1,421.49 bilingual bonus for bilingual applicants (Expired Salary)
Employment type: 
Ottawa Headquarters
Closing Date: 
Thu, 16 Nov 2017 15:30 EST
Search area: 
Employees of PSAC, Components, and PSAC Holdings Ltd
Members giving PSAC membership number
General public
Competition Number: 
Human Resources &Organizational Development
Unifor 2025
Band 9
Purpose of position: 

Under the direction of the IT/IM Network Operations Supervisor, and as a member of the Information Technology and Information Management Section, the Database and Application Support Analyst is responsible for designing, developing, adapting/customizing, maintaining and ensuring the quality and integrity of databases, applications, data management tools and reporting.



  • Bachelor degree in Computer Science or a relevant discipline or a combination of education and experience in the computer field;
  • A minimum of 6 years’ demonstrated working experience in an IT environment, with 4 years in designing, customizing and maintaining databases, software applications, programming and networks;
  • Web development experience with (HTML5/HTML/XHTML CSS3/CSS, PHP, MYSQL, Javascript) and Content Management Systems (Drupal, Joomla, WordPress...) a definite asset;
  • Experience optimizing and performance tuning MS SQL Server;
  • Experience with performance analysis using MS SQL Server tools like: Activity Monitor and SQL Profiler;
  • Experience with MS SQL Server Analysis Services;
  • Experience with MS SQL Server Integration Services including but not limited to implementing ETL solutions;
  • Experience with Dynamics GP;
  • Assets include: Experience coding in C# and Visual Basic using the ASP.Net framework; Azure SQL Database; Powershell; Microsoft R; Data Analysis/Analytics and Python.


  • Advanced knowledge of server and desktop operating systems (e.g. Microsoft) and experience with PC hardware, software technology, networks and the TCP/IP protocol;
  • Advanced knowledge of Transact-SQL including implementing Stored Procedures, Triggers and Functions;
  • Advanced knowledge of Excel data connections, pivot tables and formulas;
  • Knowledge of Nintex workflow automated software, an asset.


  • Ability to install, verify, evaluate and implement various databases, systems and networks;
  • Demonstrated ability to provide comprehensive and technically sound advice and recommendations to managers and to other technical staff;
  • Proven track record of taking responsibility and ownership of work activities, and ability to demonstrate good time management;
  • Ability to demonstrate good client service through commitment and customer service;
  • Ability to adapt to and learn quickly new trending and emerging technologies, techniques, programming and reporting tools;
  • Ability to remain current on trends in emerging IT systems, networks and database design by participating in seminars, courses and industry presentations;
  • Ability to communicate effectively in English or French in writing and orally is essential.

Personal Suitabilities:

  • Commitment to continuous quality/ process improvement and change management processes and techniques;
  • The position requires excellent judgement and demonstrated problem solving skills, to provide advice on a variety of complex database and other technical issues, to all users and technical staff.

The PSAC is committed to employment equity and is actively seeking to ensure a representative workforce. We encourage applications from members of equity seeking groups.